Effective Date: August 26, 2025
This Privacy Policy explains how ShowPoints (“we,” “our,” “us”) collects, uses, and protects your information when you use our Services, including our mobile applications, website (showpoints.app), and related offerings (together, the “Services”).
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1. Information We Collect
When you use ShowPoints, we may collect:
- Account details: such as your name and email.
- Dog and breed information: details you choose to add for your own profiles.
- Onboarding survey information: such as your state, handler type, and how often you show, which help us personalize your experience and understand user needs.
- App usage data: shows you favorite or link through to.
- Device and analytics data: information like device type, operating system, and app interactions, to improve performance.
- Website data: information such as IP address, browser type, pages visited, and cookies or similar technologies used to analyze traffic and improve the website.
- Contact forms: information you provide when submitting forms on our website (e.g., newsletter signup, inquiries).
We do not collect or process show entries, payments, or official results.
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2. How We Use Information
We use the information we collect to:
- Provide and improve the ShowPoints app and website.
- Display personalized features, like saved dogs and favorite shows.
- Estimate championship and grand championship points.
- Communicate with you about updates or support.
- Monitor performance and fix issues across the app and website.
- Respond to inquiries submitted through our website.
- Generate aggregated, anonymous insights (e.g., heat maps of exhibitor interest, survey-based demographics, or trends across shows) that may be shared with clubs or partners. These insights never include personal information or identify individual users or dogs.
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3. Sharing of Information
We do not sell your personal information. We may share limited data only in these cases:
- Aggregated, anonymous insights: shared with clubs or partners to help improve shows and the exhibitor experience, without identifying individuals.
- Service providers: third-party tools that help us run the Services (e.g., analytics, hosting).
- Legal reasons: if required by law or to protect our rights.
We may provide links to third-party sites (e.g., AKC, superintendent pages). Their privacy policies apply, not ours.
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4. Purchases and Payments
All in-app purchases are processed through the App Store or Google Play. We do not collect or store payment card details.
If website-based payments or subscriptions become available, they will be processed through secure third-party providers, and we will update this section accordingly.
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5. Your Choices
- You may update or delete your account information in the app.
- You may opt out of marketing emails by following the unsubscribe link.
- You may request that we delete your account data by contacting us at contact@showpoints.app.
- Most web browsers allow you to control cookies through their settings; disabling cookies may affect website functionality.
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6. Data Retention
We keep your information only as long as needed to provide the Services. If you delete your account, we will remove your personal information within a reasonable period (typically 30 days), except where we are required to retain it for legal or administrative purposes.
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7. Security
We take reasonable steps to protect your information, but no system is 100% secure.
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8. International Users
If you access ShowPoints from outside the United States, please note that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your country.
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9. Children
ShowPoints is not directed to children under 13, and we do not knowingly collect personal information from them.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you in the app or on our website. Continued use of the Services after changes means you accept the updated Policy.
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11. Contact
Questions? Email us at: contact@showpoints.app